Payment Policy
Payment Policy
At relvox, we are committed to providing a secure and smooth checkout experience for all our customers in the United States.
Accepted Payment Methods
We accept secure online payments through our checkout system, including:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Elo
- JCB
- UnionPay
- Google Pay
- Shop Pay
All payments are securely processed through encrypted payment gateways.
2. Payment Processing
- Payment is charged immediately at the time of checkout
- After successful payment, an order confirmation email is sent
- Orders are processed only after payment verification
3. Payment Currency
All prices are displayed and charged in United States Dollars (USD $).
4. Payment Security
relvox uses Shopify’s secure checkout system, which is PCI DSS compliant.
- All transactions are encrypted using SSL technology
- We do not store or access any card or banking details
- All payments are processed securely through trusted payment providers
5. Billing Information
Customers must provide accurate billing details.
Orders may be delayed or cancelled if payment is flagged by fraud prevention systems.
6. Refunds
Refunds are processed according to our Return & Refund Policy.
Approved refunds are issued to the original payment method within 7 business days.
Business Information
- Business Name: relvox
- Business Phone: +1 (803) 307-3384
- Business Email: support@relvox.shop
- Customer Support Response Time: We aim to respond to all customer inquiries within 24 hours.
- Business Hours: Monday – Friday 9:00 AM – 5:00 PM (GMT-05:00) Eastern Time (US & Canada)
- Business Address: 1250 Broadway, New York, NY 10001, United States